Current position
What records, returns, reconciliations or reports currently exist?
You do not need to diagnose the exact service before contacting LBA. Share the current pressure, upcoming obligation or reporting need, and we will use the first review to identify the most sensible starting point.

The first review is designed to understand the current records, urgent deadlines, compliance position and management priorities. It is not a commitment to a package or a promise that every issue can be resolved immediately.
What records, returns, reconciliations or reports currently exist?
What is overdue, disputed, incomplete or approaching a deadline?
What does management, SARS, a bank or another stakeholder need next?
Which dependency should be addressed first, and what information is needed?
Consultations and ongoing work can be handled through scheduled meetings, cloud records and structured communication. Office-based meetings are available from Alberton where appropriate.
Choose the closest general area and explain the actual situation in the message field. LBA will use the context to route the enquiry correctly.
Review the service pathwaysDo not send confidential documents through the enquiry form. The initial message only needs enough context for LBA to understand the nature and urgency of the request.
The entity type, operating activity and whether the records are current or behind.
Any SARS, payroll, VAT, year-end, banking or management deadline that is approaching.
The outcome you need, the issue preventing progress, or the decision management is trying to make.